Works - Okio Agency Website

FAQ

What’s included in a the monthly package?

Each monthly package includes a set number of design or development hours, dedicated project management, weekly updates, and priority support. We tailor it to fit your needs — whether that’s ongoing branding, web updates, or new creative assets.

How long does a project usually take?

Timelines depend on the scope, but most branding projects take 2–3 weeks, and full website builds range from 3–6 weeks. We’ll always give you a clear timeline upfront — and stick to it.

Do you offer ongoing support after launch?

Absolutely. We offer ongoing maintenance, design tweaks, updates, and new feature support. Think of us as your creative partner, not just a one-time service.

Can I hire you for just a logo or one-off design?

Yes — we take on one-off projects like logos, pitch decks, or landing pages. If it’s a good fit, we’re happy to jump in and help.

What platforms do you build websites on?

We primarily work with Framer, Webflow, and Shopify — but we’re flexible depending on your project needs and tech stack.

How do payments work?

For fixed-scope projects, we split payments into 50% upfront and 50% upon completion. For monthly retainers, payments are made at the start of each billing cycle. We accept most major payment methods.

What if I’m not happy with the first concept?

No problem — that’s part of the process. We include multiple rounds of revisions to ensure you’re completely happy with the final result. Your feedback helps us shape it just right.

Do you work with clients from any country?

Yes! We work with clients around the world — across time zones, industries, and cultures. Remote collaboration is our default, and we’ve got it down to a science.

Projects

FAQ